Shipping policy

PLEASE ALLOW 1-3 WEEKS FOR PRODUCT ARRIVAL. WE DO OUR BEST TO SEND OUT ALL ORDERS IN A TIMELY MANNER. ONCE AN ORDER HAS BEEN PROCESSED, IT CAN NOT BE MODIFIED OR CANCELED.

INTERNATIONAL CUSTOMERS MAY BE SUBJECT TO DUTIES AND FEES, WHICH ARE OUT OF OUR CONTROL. UNFORTUNATELY, WE CAN NOT COVER THESE FEES AND HAVE NO WAY OF CALCULATING THE CHARGE BEFORE YOUR ORDER IS PLACED. THESE FEES WILL BE LEVIED TO YOU UPON ARRIVAL OF YOUR ORDER.

PLEASE CHECK WITH YOUR LOCAL CUSTOMS OFFICE TO DETERMINE WHAT THESE ADDITIONAL COSTS WILL BE PRIOR TO YOUR PURCHASE.

WE ARE NOT LIABLE FOR ANY PACKAGES THAT ARE LOST OR STOLEN DURING SHIPMENT. ONCE A PACKAGE HAS BEEN SCANNED IN BY A POSTAL PROVIDER, IT IS UNDER THEIR JURISDICTION AND IS NO LONGER OUR RESPONSIBILITY.

IF YOUR PACKAGE IS MARKED AS DELIVERED BUT YOU HAVE NOT RECEIVED IT, PLEASE OPEN AN INVESTIGATION WITH YOUR CARRIER.

PLEASE ENSURE YOUR SHIPPING ADDRESS IS CORRECT. PROJECT IICY IS NOT RESPONSIBLE FOR ORDERS SHIPPED TO INCORRECTLY PROVIDED ADDRESSES AND CANNOT OFFER REFUNDS IN SUCH CASES.